Services

The City provides a range of services. Here you can access all that our city has to offer. If there is anything that is not on this list and you would like to know whether we offer it or not, please contact our Customer Care via email sizakala@durban.gov.za

Business Support, Markets and Durban Tourism

Provides the management of the Informal Economy. more.

Cleansing And Solid Waste

To contribute to a clean and healthy environment and vibrant economy for the eThekwini area, through responsible solid waste management practices, recognising solid waste as a useful resource wherever possible. more.

Community Participation and Action Support

Provides support services to citizens in order to enable them to influence decisions taken by the Council and thereby leading to improved co-operation and partnership between citizens and the Council. more.

Development Planning & Management

Supports a wide range of economic development programmes that enable City-wide growth and sustainable development, extensive mobility and transport planning and ongoing customer service innovations more.

Durban Pension Fund

Provides and maintains a fully solvent defined benefit pension fund. more.

Economic Development

The Economic Development Unit (EDU) is mandated to promote economic development; job creation, economic transformation and economic intelligence within the municipal region. more.

Electricity

To provide electricity, public lighting and other energy services that satisfy our customers and community whilst maintaining sound business principles. more.

Engineering

Provides infrastructure to residents, businesses and building services to Council management. more.

eThekwini Transport Authority

The Strategic Transport Planning Department has continued to fulfil the ETA’s statutory obligations in terms of the National Land Transport Act, developing comprehensive action plans, and preparing the Integrated Transport Strategy. more.

Health

The eThekwini Health Unit provides comprehensive primary health care services to communities, thus enabling people to practice healthy lifestyles for a better quality of life. more.

Housing

To facilitate and actively participate in housing delivery and the creation of sustainable human settlements in the eThekwini Municipality area more.

Parks, Recreation and Culture

Here you can find out more about our Cities Community Halls, Parks, Libraries and Museums. more.

People Mover

Learn about Durban's funky People Mover bus service that cruises the city every 15 minutes. more.

Police

Metro Police has adopted zero tolerance on motorists who disobey traffic rules and regulations and has taken a stance to put behind bars all those who fail to pay their outstanding fines. more.

Sizakala Customer Care

The eThekwini municipality’s Regional Centres Unit has opened 40 customer care centres to give more customers access to municipal services. more.

Treasury

The Treasury Cluster is responsible for managing the City’s accounting function and cash flow, making investments, raising external finance through bond issues, conducting its banking transactions, and safeguarding its assets and liabilities. more.

Water and Sanitation

eThekwini Water and Sanitation is a unit of the eThekwini municipality and is responsible for the provision of water and sanitation services to all customers in the municipality. more.